FAQ’s

NZ CUP DAY FAQ’S

NOTE: All information is correct as of the current date for the 2019 Addington Cup Week.
As details are confirmed they will be updated here. Please check back here regularly for updates.


Download 2019 Terms & Conditions of Entry


UPDATES

AWOP (Another Way Of Paying)
AWOP will be in operation for all General Admission, Lindauer Lawn and Reserved Seating tickets.  Your AWOP wristband will be needed for all purchases including betting, however, collection of any winnings will be paid in cash.  Click here for a details of how AWOP works. For further details visit awop.co.nz

TAB
From 1 August 2019 the TAB is required by law to see Photo ID and proof of residential address if you are betting or collecting to the value of $1,000 or more, unless you have a Punters Pass or TAB Account.  For further information click here.


TICKETING

How do I purchase tickets before Christchurch Casino New Zealand Trotting Cup Day?
Please visit our Christchurch Casino NZ Trotting Cup Day page.

How much are General Admission tickets?
2019 General Admission Ticket Prices:
Earlybird (2 September to 31 October) – $25 per person + booking fee
Standard (1 to 12 November) – $35 per person + booking fee
At the Gate (12 November) – $45 per person (cash only)

Please Note:

  • Persons under the age of 18 years entering the course must be accompanied by a parent or legal guardian at all times
  • Gates open at 10.30am
  • Prices include GST
  • To access the course, tickets will be scanned at the main entrance at Horncastle Area, you will then be allocated an AWOP wristband, which will need to be worn
  • AWOP is in use for all purchases including betting, however, collection of any winnings will be paid in cash

Why does my ticket have a QR code?
All 2019 tickets are security QR coded and will be scanned on entry.

Can I purchase a ticket on the day?
Yes you can if they are not sold out prior. All gate tickets can only be purchased with cash at the main entrance at Horncastle Arena.

Where does my General Admission (GA) ticket get me?
GA ticket gives you access to all public areas, including The Edge Public Village and to sections of the temporary grandstand seating (uncovered) along the home straight. It DOES NOT give you access to the Lindauer Lawn, Hospitality Areas or the Metropolitan Stand.

Are there any age restrictions?
Persons under the age of 18 years entering the course must be accompanied by a parent or legal guardian at all times. No-one aged under 18 years will be admitted to the Lindauer Lawn.

What is the definition of a Legal Guardian?
(Required for entry for persons aged under 18 years)
A legal guardian is a person who has the legal authority (and the corresponding duty) to care for the personal and property interests of another person, called a ward.

I have purchased a GA ticket but on the day I find out all my friends are on the Lindauer Lawn, can I upgrade?
In the unlikely event that the Lindauer Lawn is not sold out there will be a limited number of upgrade tickets available for purchase at the information booth located by the entrance to The Edge Public Village. To be guaranteed access please purchase your Lindauer Lawn ticket in advance.

How much are Lindauer Lawn tickets?
2019 Lindauer Lawn Ticket Prices:
Lindauer Lawn (2 September until sold out) – $75 per person + booking fee

Please Note:

  • Tickets for the Lindauer Lawn are limited and extremely popular, so make sure you book your tickets early
  • The Lindauer Lawn is an R18 venue. Guests will be aged verified.
  • Gates open at 10.30am
  • To access the Lindauer Lawn, tickets will be scanned at the main entrance at Horncastle Area, you will then be allocated an AWOP wristband, which will need to be worn
  • AWOP is in use for all purchases including betting, however, collection of any winnings will be paid in cash

Is there an age restriction on the Lindauer Lawn?
The Lindauer Lawn is an R18 venue.  Guests will be aged verified.

What is the TAB Trackside Retreat?
The TAB Trackside Retreat is located in The Edge Public Village. For more details or to book visit our TAB Trackside Retreat page.

What are the entrances to Addington Raceway?
The General Admission and Lindauer Lawn ticket holders’ entrance is the main entrance at Horncastle Arena. Hospitality pass holders will have entrances off Wrights Road and via the centre track parking area.

If travelling by taxi please make sure you advise your taxi driver as to what type of ticket you hold so they know which entrance to take you to. Bus drivers will know what entrance to take ticket holders to.

Members will still be able to access the course via the members gate and cark park.

Click here to view the map.

I lost my ticket; can I get a new one?
Yes. If you have lost a General Admission, Lindauer Lawn or Reserved Seating ticket we can replace it upon proof of purchase. Replacement will invalidate your original ticket. Please contact DASH Tickets on 0800 327 484.

If you have lost a hospitality ticket, please email Joanne McMaster on joanne.mcmaster@addington.co.nz and she will deal with each lost ticket on a case by case basis.

I can’t come to Christchurch Casino NZ Trotting Cup Day anymore, can I get a refund?
There are no ticket refunds, unless there are extenuating circumstances.  Refunds are issued at the discretion of Addington Raceway & Events Centre.

Will there be any pass outs this year?
Pass outs will not be permitted on Christchurch Casino NZ Trotting Cup Day.


GETTING TO AND FROM ADDINGTON

Can I bring my car?
Yes. There is no charge for car parking, however, with Christchurch Casino NZ Trotting Cup Day being a major event, on-site parking is limited.  We strongly recommend you taxi or bus to Addington.  Blue Star Taxis are our taxi company of choice, make sure to book through their App to receive 30% discount. At the end of the day you can also take one of the free buses to the Christchurch Casino.

New Zealand Metropolitan Trotting Club (NZMTC) Members
If you are a NZMTC member there are a limited number of member car parks. These can be accessed via Twiggers Street and the Orangetheory Stadium entrance. Your member car pass must be displayed.  The car park opens at 9.30am.

Hospitality Area
If you hold a pass to one of our hospitality areas you will be able to park in the centre track (accessed via Wrights Road). There will be entrance gates near the hospitality car park for you to access the course.

Any vehicles left overnight are left at the owner’s risk; NZMTC takes no responsibility in the event of any loss, theft or damage to the vehicle. Cars need to be collected on the Wednesday by 10.00am.

General Public
There are two public car parks:

  • Car park 1 is located at the front of Horncastle Arena
  • Car park 2 is located on the grassed area behind Horncastle Arena.

Can I bring my flat deck truck, bus or campervan and park in the centre of the track?
No, these vehicles will not be permitted in the centre of the track car park.

Taxis
We strongly encourage you to taxi to the track and leave your car at home. Don’t drink and drive.  Blue Star Taxis are our taxi company of choice.  Make sure to book your taxi through their App to receive 30% discount.


HOSPITALITY

My work is interested in having a great day out at the races, what hospitality packages do you offer?
We’ve got great packages available. Please visit our Hospitality page to ensure you will experience an event like no other.

I’m in a hospitality area, what time does the hospitality start?
Hospitality areas open from 11.00am and the food and beverage service from 11.30am.

Is there a dress code in the Hospitality Areas?
In the hospitality areas we require a high standard of dress. Track pants, sneakers, t-shirts, jandals, shorts or sportswear are NOT permitted in these areas. Men at a minimum are required to wear a collared shirt and a sports jacket.

Why have I been given a pass and a wristband for my hospitality area?
To access your hospitality area you will need the correct pass and wristband for your area; these must be worn and be visible at all times.


GENERAL INFORMATION

What time do the gates open?
The gates open at 9.30am for members and 10.30am for the public.

Where are the entrances?

  • General Admission and Lindauer Lawn – Horncastle Arena (pedestrian)
  • Members and VIP Car Park – Orangetheory Stadium Entrance (car park)
  • Hospitality Guests – off Wrights Rd (pedestrian) and centre track (car park)

Click here to view the map.

What time is the first race?
12.05pm (please note that time is subject to change)

What time is the last race?
6.25pm (please note that time is subject to change)

What time is the Christchurch Casino New Zealand Trotting Cup race?
5.12pm (please note that time is subject to change)

Where can I get a Racebook? Do they cost?
Racebooks cost $10 and may be purchased at each of the entrances and from the racebook tent and information booth at the entrances to The Edge Public Village and the Lindauer Lawn. Our charity partner St John will have volunteers selling the racebooks and a portion of racebook proceeds will be donated to St John.  Pens will be sold for $2 each.

Please note: racebooks are included in your hospitality package

Can I bring my own food?
Food of any type is not permitted on Christchurch Casino NZ Trotting Cup Day. This will be enforced at all gates.

Can I bring my own alcohol?
The course is a fully licensed premises and NO BYO ALCOHOL is permitted. This will be enforced with security checks at all gates.

Temporary Alcohol Ban
There is a temporary alcohol ban in place around Addington Raceway on Christchurch Casino NZ Trotting Cup Day, Tuesday 12 November, from 9am to 10pm. Click here to view the map showing which areas this covers.

Do I need a wristband?
Yes. If you are intending to consume alcohol while on course you will need a wristband. There will be wrist-banding tents at each entrance. Please make sure you bring suitable ID with you; NZ Driver’s Licence, HANZ R18 card or a valid passport (in English).

NO WRISTBAND = NO SERVICE.

Last year I could only buy a certain number of drinks per visit … will there be a limit on the number of drinks I can purchase this year?
Yes. Both Lindauer Lawn and The Edge Public Village bars will commence with a maximum of four drinks per person. Addington management (in line with its host responsibility policy) will monitor service throughout the day and have the right to decrease this number at any time.

Can I smoke on course?
Smoking is prohibited in ALL indoor venues and hospitality marquees.  There are designated smoking locations on course, which are sign posted.

Is there Eftpos on course?
Yes, there will be Eftpos on course but to avoid queues it is advisable to bring some cash.  AWOP will be in operation for all General Admission, Lindauer Lawn and Reserved Seating tickets.  Your AWOP wristband will be needed for all purchases including betting, however, collection of any winnings will be paid in cash.

Are there reserved seats available for purchase in the temporary grandstand?
Yes. They are $65 each and this includes your General Admission ticket. Please visit our Reserved Seating page for more information and to book.

I’m interested in entering The Crossing Fashion Starts Here Competition. Where do I find more information?
Please visit our Fashion & Style page for information and to register. Online registrations close 11am, Monday 11 November 2019. Registrations can be made on the day from 10.30am at The Crossing Fashion Marquee, located in The Edge Public Village, next to the main stage. On the day, registration for Best Dressed Lady close at 12noon and Best Dressed Man at 12.30pm.  If you have registered online you need to make yourself known at The Crossing Fashion Registration Marquee by these times.

I’m interested in covering the Show Day Races for a newspaper, print publication, website, radio station or TV programme. How do I find out about media accreditation?
Please visit our media accreditation page for further details.

I’m interested in becoming a business partner and supporter of Addington Raceway?
Fantastic! contact Keryn McElroy (Business & Marketing Manager) on keryn.mcelroy@addington.co.nz or Courtney Stone on courtney.stone@addington.co.nz and they will be happy to help you and answer your questions.

Can I become a member of the New Zealand Metropolitan Trotting Club (NZMTC)? What are the benefits of being a NZMTC Member?
Yes you can. There are many benefits of being an NZMTC Member. Check out our Membership page for more information or email us at membership@addington.co.nz.

Are you prepared for earthquakes and or emergencies?
Yes we are; we have a dedicated Emergency Management Response Team, who meet prior to every race meeting including Christchurch Casino NZ Trotting Cup Day.

There is a floor warden in every area. In the case of an emergency the floor warden will be identified to you. Please listen and calmly follow their instructions.

If there is an emergency evacuation:

  • DO NOT USE any lifts
  • Centre of the track patrons should assemble in the very middle of the track away from all structures
  • Everyone else should assemble in the car park behind the Metropolitan Stand or in on the racetrack, whichever is the closer location.

ON THE DAY

What else is happening on Cup Day apart from spectacular harness racing?

THE CROSSING FASHION STARTS HERE COMPETITION
Heats and Semi-Final for the Best Dressed Lady and heats for the Best Dressed Man will take place on the stage in The Edge Public Village. The finals are staged in the presentation area in front of the Metropolitan Stand. For more information please visit our Fashion & Style page.

2019 CHRISTCHURCH CASINO NZ TROTTING CUP PIN
Purchase a 2019 New Zealand Trotting Cup Pin for $5 and 50% of the revenue goes to our charity partner Ronald McDonald House South Island.  Look out for the Ronald McDonald House South Island volunteers selling these pins.


RACING

Can I go see the horses in the IRT Stables?
Sorry, no you may not. Unless you are an HRNZ official licence holder, a registered owner of a horse engaged to race on the day, or have a Stabling Area Awareness Course (SAAC) pass you will not be able to gain access to the IRT Stables.

I’m an official owner of a horse racing on the day, where can I watch my race from? And where do I collect my owners stable pass?
Please collect your owner’s lanyard from the Owners Ticket Booth adjacent to the IRT Stables entrance.   Please bring appropriate ID with you.

For the race your horse is racing in, you may to sit in the designated owners reserved seating outside the Christian Cullen Lounge on Level 1 of the Metropolitan Stand.

Please note: there are a maximum of 2 passes per owner and 10 per syndicate.

I’m new to harness racing and would love to know a little more about it
Please visit Harness Racing New Zealand’s website and check out the beginner’s guide to racing, you’ll be the envy of all your friends with your new-found knowledge!

BEGINNERS GUIDE TO PLACING A BET

From 1 August 2019 the TAB is required by law to see Photo ID and proof of residential address if you are betting or collecting to the value of $1,000 or more, unless you have a Punters Pass or TAB Account.  For further information click here.

Go to a betting window and talk to the TAB operator. There will be a queue if a race is starting soon, so get your bet on early.

What do I say?
Just three simple things:

  • The number of the race (or just say “the next race” if that’s the one you want)
  • The number of the horse (that’s the number on their saddlecloth)
  • How much you want to pay for your bet

Bet types to choose from

Win: Pick a horse to finish first.

Place: Pick a horse to be first, second or third.

Each Way: This popular bet gives you both a win and place on your pick: e.g. $1 each way costs $2; $1 for the win bet and $1 for the place bet. If your pick wins you collect win and place dividends; if it comes second you collect the place dividend.

Easy Bet: If you can’t decide, an Easybet is the simple and easy way to get your selection(s) for the race. By asking the TAB operator for an “Easybet”, the TAB computer will select your horses.

Got your ticket? Check it!
Make sure there’s no mistake or misunderstanding before you leave the window. The rules are, in the 30 minutes before the race starts, you have 2 minutes to cancel a win, place or quinella bet if a mistake has been made.

For more information check out tab.co.nz or theraces.co.nz